Data and Privacy Policy

Introduction

At ContractTHOR (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Data and Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] and use our services (collectively, the “Services”). By accessing or using our Services, you agree to this Data and Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services.

Information We Collect

We collect various types of information in connection with the Services, including:

Personal Information:

Account Registration: When you create an account, we collect information such as your name, email address, phone number, and password.
Subscription Information: For contractors, we collect billing information such as credit card details and billing address.

Project Information:

Homeowners may provide details about their home improvement projects, including project descriptions, timelines, and budgets.

Usage Information:

We collect information about your interactions with our Services, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our Services.
To improve, personalize, and expand our Services.
To understand and analyze how you use our Services.
To process your transactions and manage your subscriptions.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes.
To send you emails.
To detect and prevent fraud.
To comply with legal obligations.

How We Share Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
With Contractors: Homeowners’ project information and contact details may be shared with contractors who express interest in the project.
For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Under Canadian Federal Law (PIPEDA)

The right to access: You have the right to request access to the personal information we hold about you.
The right to correction: You have the right to request that we correct any personal information you believe is inaccurate or complete information you believe is incomplete.
The right to withdrawal of consent: You have the right to withdraw your consent to our processing of your personal information, subject to legal or contractual restrictions.
The right to complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

Under Quebec Law (Bill 64)

The right to be informed: You have the right to be informed about the purposes for which your personal information is collected and the means by which it is collected.
The right to access: You have the right to access your personal information and obtain information about how it is being used.
The right to rectification: You have the right to request correction of any inaccurate, incomplete, or ambiguous information.
The right to de-indexation: You have the right to request that your personal information be de-indexed (removed from search engines) in certain situations.
The right to data portability: You have the right to request that your personal information be transferred to another organization in a structured, commonly used, and machine-readable format.
The right to lodge a complaint: You have the right to lodge a complaint with the Commission d’accès à l’information du Québec (CAI) if you believe your rights have been violated.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the data to Canada and process it there. Your consent to this Data and Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Data and Privacy Policy

We may update our Data and Privacy Policy from time to time. We will notify you of any changes by posting the new Data and Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. Your continued use of the Services after the changes are posted constitutes your acceptance of the new policy.

Contact Us

If you have any questions about this Data and Privacy Policy, please contact us